Built for builders

We handle home warranty for builders

We handle homeowner requests, coordinate vendors, and keep every issue moving so your team can stay focused on building.

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Requests in

All homeowner requests come through one place.

Vendors handled

We coordinate subs and keep work moving.

Issues resolved

Every request gets followed through to completion.

Warranty, fully handled

Homeowner issues come in. Vendors get coordinated. Nothing gets left hanging.

The problem

Warranty becomes a constant distraction

Too much time gets spent chasing small issues after close instead of keeping new homes and active projects moving.

Requests

Homeowners reach out everywhere

Requests come in by call, text, email, and side conversations, which makes intake harder than it should be.

Vendors

Follow-up becomes your team’s job

Trades are busy, so reminders, scheduling, and status checks keep landing back on your internal staff.

Timing

Small issues sit too long

When requests are tracked manually, it is easy for a routine issue to disappear between people and resurface later.

Visibility

Warranty cost stays blurry

You may know repair dollars, but not which vendors or issue types are creating repeat drag across your homes.

It adds up quickly and pulls your team into work that should not be yours.

Our solution

We handle your warranty requests from start to finish

Lucera acts as your warranty team, handling homeowners, vendors, and every step in between.

Step 01

We receive every request

Homeowner issues come into one managed workflow instead of landing all over your team.

Step 02

We review what is covered

Each request is reviewed so your team is not stuck making every coverage call by hand.

Step 03

We coordinate the right vendor

Scheduling, reminders, and vendor follow-up stay with us instead of falling back on your staff.

Step 04

We follow through to completion

Every request stays visible until the work is complete and the issue is actually resolved.

You stay in the loop, but you do not have to manage the day-to-day.

Operational contrast

What this replaces

The difference is not just a cleaner request list. It is who owns the actual work after the request comes in.

Before Lucera

Homeowners call and text your team directly
Someone internally has to decide what is covered
Vendors need constant follow-up
Things get missed or delayed
Your team gets pulled backward into old homes

With Lucera

All requests go through one place
We review and handle coverage decisions
We coordinate vendors and keep pressure on the schedule
Every request is tracked through completion
Your team stays focused on building

Lucera intelligence

See what warranty is actually costing you

As we handle your warranty requests, patterns start to show up across your homes. Over time, you see what is actually hurting your margins.

Signal 01

Which vendors are causing the most issues

Signal 02

Where problems keep coming up across homes

Signal 03

The true cost of warranty across your builds

Pricing

Simple, per-home pricing

Pricing is based on the number of homes you build. Most builders start with a small pilot, then roll it out across all homes.

Per-home pricing

One simple price per home. No hidden fees.

Start small

Begin with a contained pilot and validate results.

Scale with confidence

Expand across communities as the workflow proves itself.

Credibility

Built with real builders

Lucera is built alongside builders who deal with warranty issues every day. This is not software you have to manage. It is a team that handles the work.

Built with home builders across North Texas

Trusted by growing builders who want better warranty experiences for their homeowners.

Builders first

Real partnership

Results that matter

Next step

We handle warranty so your team doesn't have to

We handle homeowner requests and vendor coordination for everything you've already built. Learn more about our home builder warranty management approach.

Book a call